Privacy Policy
How Gents Gallery protects your information across our storefront and counter sales.
Your privacy is of the utmost importance to Gents Gallery. This policy explains how we collect, protect, and use your personal data when you shop through our website or visit our physical counter store in Shamsarnagar, Kamlganj, Moulvibazar.
1. Information We Collect
When you place an order, create an account, or contact us, we collect essential details necessary to fulfill your request:
- Customer Name, Delivery Address, Phone Number, and Email Address.
- Order history, purchased items, size selections, and delivery instructions.
2. How We Use Your Information
Your personal information is used exclusively for:
- Processing, packaging, and dispatching orders via our delivery courier partner (Steadfast Courier).
- Sending SMS / email delivery updates, consignment tracking, or order confirmations.
- Facilitating exchanges, returns, refunds, or customer support inquiries.
We never sell, rent, or trade your personal information to third-party marketing brokers.
3. Account & Data Security
Customer accounts are secured with modern encryption. Sensitive account passwords are encrypted with industry-standard bcrypt hashing. Payment processing is handled securely, and payment card details are never stored directly on our servers.
4. Contacting Us
If you have any questions about this Privacy Policy or wish to update your details, please reach out to us:
Email: support@gentsgallery.bd
Phone: +8801759766333 | WhatsApp: +8801634734176
Address: Airport Road, Shamsarnagar, Kamlganj, Moulvibazar, Sylhet.